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E-Commerce Platform Redesign

Complete redesign of a major e-commerce platform focusing on conversion optimization and user experience.

Client: ShopMax
Year: 2023
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E-Commerce Platform Redesign

Project Overview

ShopMax approached us to redesign their e-commerce platform with a focus on improving conversion rates and overall user experience. The existing platform was outdated and struggling to compete with modern alternatives.

The Challenge

  • Improve conversion rates by at least 25%
  • Reduce cart abandonment
  • Modernize the visual design
  • Improve mobile experience
  • Maintain SEO rankings during migration

Our Approach

Research & Discovery

We conducted extensive user research, including:

  • User interviews with 50+ customers
  • Heatmap analysis of existing site
  • Competitor analysis
  • A/B testing of key user flows

Design System

Created a comprehensive design system with:

  • Consistent typography scale
  • Color palette with accessibility in mind
  • Reusable component library
  • Animation guidelines

Development

Built on Next.js for optimal performance:

  • Server-side rendering for SEO
  • Incremental Static Regeneration for product pages
  • Stripe integration for payments
  • PostgreSQL for data persistence

Results

  • 32% increase in conversion rate
  • 45% reduction in cart abandonment
  • 2.5s average page load time (down from 6s)
  • 15% increase in mobile transactions

Client Testimonial

“The team delivered beyond our expectations. The new platform has transformed our business and our customers love the new experience.”

— Jane Smith, CEO of ShopMax